Returns & Exchanges

At Lisa Abercrombie, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach the Shipping Label

  Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; once received, we will process your refund or exchange within 5-7 business days.