Frequently Asked Questions
Everything you need to know about your Lisa Abercrombie experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are final sale and cannot be returned or exchanged.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing those figures to our chart, as our contemporary fits may vary slightly between collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Lisa Abercrombie, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.